Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must show 0 downloads.
To complete your return, we require a receipt or proof of purchase e.g. Transaction data from PayPal.
There are certain situations where only partial refunds are granted: (if applicable)
- An error on our part
Refunds (if applicable)
Once your request is received and verified, we will send you an email to notify you of our decision on your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your PayPal within 10 working days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your PayPal again.
There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.